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Privacy Policy


 

Your privacy is very important to us.

Van Isle Classifieds takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how it may be used or disclosed, and the choices available to you.

Van Isle Classifieds operates in accordance with applicable privacy laws, including British Columbia's Personal Information Protection Act (PIPA). PIPA governs how private organizations in British Columbia collect, use, disclose and protect personal information.

We use reasonable administrative and technical safeguards to protect personal information against unauthorized access, use, disclosure, loss or misuse. However, no website or Internet transmission can be guaranteed to be completely secure.

Collection of Personal Information

The information we collect depends on how you use Van Isle Classifieds.

Information may include:

We only collect personal information for purposes that are reasonably connected with operating and providing Van Isle Classifieds and its services.

Postal Code

Registered users may be required to provide a valid Postal Code.

We use the Postal Code to determine whether a user is within the geographic area served by the applicable Van Isle Classifieds website.

Postal Codes may also be used with individual classified listings to identify the general location of an item or service.

Seller Type

Registered users may be required to identify themselves as an Individual or Business seller.

Seller Type is used to determine whether commercial seller fees or other rules applicable to commercial sellers apply.

Listing Location

Classified listings may require information such as a region, city and Postal Code so potential buyers can determine the general location of the item or service being advertised.

A street address is not required unless specifically stated otherwise for a particular service. Sellers should not provide a home or other precise address unless they are comfortable making that information available in connection with their listing.

Publicly Available Information

Information that you place in a public classified listing or choose to make public in your profile may be viewed by other users and visitors to the website.

You should not include information in a public listing that you do not want others to see.

Email Addresses

Email addresses used to register an account or publish a listing are not automatically displayed publicly.

Users may, however, be given the option to choose to display their email address publicly. If you select that option, your email address may be visible to anyone who can view the applicable listing or profile.

You can avoid publicly displaying your email address by leaving that option disabled.

Van Isle Classifieds does not sell users' email addresses to third parties for marketing purposes.

When you contact another user, reply to an inquiry, or respond directly by email, the email address you use may be disclosed to the other person as part of that communication. Similarly, if another user contacts you and you reply directly to their email, your email address may become known to them.

For additional privacy, users may wish to maintain a separate email address for classified advertising.

Optional Map and Location Features

Where map functionality is available, displaying a map with a classified listing is optional and is controlled by the seller.

If you choose to use a map or precise-location feature, location information associated with your listing may be displayed to potential buyers.

You should not provide a home or other precise street address unless you are comfortable having that location associated with your public listing.

Map services may rely on third-party mapping or geocoding providers. If these services are enabled, information such as location data, IP addresses or other technical information may be transmitted to those providers as necessary to provide the map service.

Website Security and Spam Prevention

We use security and spam-prevention measures to help protect Van Isle Classifieds and its users.

These systems may collect and process information such as:

This information is used for website security, troubleshooting, spam prevention and enforcement of our policies.

Cookies and Website Usage Information

Van Isle Classifieds may use cookies and similar technologies to operate the website, maintain user sessions, remember preferences, improve functionality and collect general website usage information.

We may also collect information such as page views, traffic information, IP addresses and standard web server log information.

Cookies are small files stored by your browser. Your browser may allow you to block or delete cookies, although disabling some cookies may prevent parts of Van Isle Classifieds from functioning properly.

Payments

Some services offered through Van Isle Classifieds may require payment.

Where a third-party payment processor is used, financial information necessary to complete the payment may be collected and processed by that payment provider under its own privacy practices.

Van Isle Classifieds may retain information about the transaction that is reasonably necessary for accounting, payment verification, dispute resolution, fraud prevention and operation of paid services.

How We Use Personal Information

We may use personal information to:

We may send promotional or marketing communications only where we have the consent or other legal authority required to do so. Where applicable, commercial electronic messages will include the identification and unsubscribe information required by Canada's Anti-Spam Legislation (CASL).

Disclosure of Personal Information

We do not sell users' personal information or provide it to third parties for their own marketing purposes without consent.

We may disclose personal information where reasonably necessary to:

Except where permitted or required by law, we will not use or disclose personal information for purposes materially different from those for which it was collected without obtaining appropriate consent.

Access and Correction

You can view and change much of your account information by signing in to your account.

Under applicable privacy law, you may also request access to personal information that Van Isle Classifieds has about you and may request correction of information that you believe is inaccurate or incomplete, subject to any exceptions provided by law. BC's OIPC confirms that PIPA provides individuals with rights of access and correction concerning their personal information.

To make a privacy-related access or correction request, contact our Privacy Officer using the contact information below.

Account and Information Deletion

You may be able to remove or modify certain information by editing your account or classified listings.

Some personal information may need to be retained for legitimate business, security, accounting, dispute-resolution or legal purposes even after an account or listing has been deleted.

When personal information is no longer reasonably required for the purposes for which it was collected and there is no legal or business reason requiring its retention, it will be destroyed, deleted or made anonymous as appropriate.

Protecting Your Own Privacy

Classified advertising involves communication between members of the public.

Use care when deciding what personal information to include in a listing, profile, email or other communication with another user.

We recommend that you do not publicly post information such as your home address, financial information or other sensitive personal information unless it is genuinely necessary and you understand that the information may become publicly available.

Privacy Officer

Van Isle Classifieds is responsible for the personal information under its control and has designated a Privacy Officer to oversee privacy matters.

Privacy Officer
Van Isle Classifieds

Questions, concerns, requests for access or correction, or privacy complaints may be submitted using the contact form available from the link at the top of every page on the Van Isle Classifieds website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

The current version posted on the website will apply to information handled by Van Isle Classifieds.

Consent

By providing personal information to Van Isle Classifieds, you consent to its collection, use and disclosure for the purposes described in this Privacy Policy, except where another form of consent or legal authority is required.

Where providing information or making information public is optional, such as choosing to publicly display an email address or use an optional map feature, that choice remains with the user.




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